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Home 24 | Butlers

Home24 & Butlers

UX/UI Design Case Study
About

In 2022, Home24 acquired the Butlers brand, an e-commerce furniture and home décor retailer known to 40 million Germans. Today, Butlers shops have been given a slight makeover to include the @Home24 logo.

Industry

E-commerce, Retail, Furniture and Decoration

Challenge

The aim of the project is to increase Butlers' visibility on the Home24 website so that visitors who purchase Butlers products ideally remain in the same purchasing channel.

Roles

Competitor research | User research | User journey | UX/UI design | Wireframes | Prototypes | UX recommendations

Proposed solution

Before

After

Before

After

Delivrables

  • Enhanced brand visibility through integration of BUTLERS’ green colour and logo across Home24

  • Introduced “Complete the Look” feature to showcase complementary products from both brands

  • Integrated a shared “Showroom” to inspire customers and promote cross-brand discovery

  • Enabled seamless cross-store purchases within a single transaction for a unified shopping experience

  • Implemented brand-specific colour tags in the checkout process for clear item differentiation

  • Prioritized the BUTLERS Shop at the top of the burger menu to improve navigation and accessibility